VESPERD Shipping Policy

Processing & Shipping Time

• All orders are processed within 1-3 business days (excluding weekends and holidays).
• After processing, shipping typically takes 10-14 business days, depending on the destination and shipping carrier.
• A confirmation email with tracking details will be sent once your order has been shipped.

Shipping Rates & Delivery Estimates

• We offer standard shipping with an estimated delivery of 14 business days.
• Shipping costs are calculated at checkout based on your location.
• Expedited shipping options may be available for an additional fee.

International Shipping

• VESPERD ships worldwide. However, international orders may be subject to customs fees or import duties, which are the customer's responsibility.
• Delivery times for international orders may vary due to customs processing.

Order Tracking

• Once your order ships, you will receive a tracking number via email.
• Please allow 24-48 hours for tracking updates to appear.

Delays & Lost Packages

• While we aim to meet our estimated shipping times, delays may occur due to factors beyond our control, such as customs processing, weather conditions, or courier delays.
• If your package is lost or delayed beyond 21 business days, please contact us for assistance.

Incorrect Address & Undeliverable Packages

• Ensure your shipping address is correct before completing your order.
• VESPERD is not responsible for orders shipped to incorrect addresses provided by the customer.
• If a package is returned due to an incorrect address, additional shipping fees may apply for reshipping.

Contact Us

For any shipping-related inquiries, please reach out to us at vesperdpresence@gmail.com